Use Policy
Privacy Policy
Last Updated: August 2026
Dyson Goss Joinery is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.dysongossjoinery.co.uk.
1. Who We Are
Dyson Goss Joinery ("we", "our", or "us") provides bespoke joinery, carpentry, and woodworking services throughout Devon, Cornwall, and surrounding areas.
For any privacy-related enquiries, please contact us using the details provided on our Website.
2. Information We Collect
We may collect and process the following information:
Information You Provide
Name
Email address
Telephone number
Property or project address
Details relating to your enquiry or project
Information Collected Automatically
When you visit our Website, we may collect:
IP address
Browser type and version
Device information
Pages visited
Time spent on the Website
Referring website information
3. How We Use Your Information
We use your information to:
Respond to enquiries.
Provide quotations and project information.
Deliver our services.
Improve our Website and customer experience.
Maintain security and prevent fraud.
Comply with legal obligations.
4. Lawful Basis for Processing
We process personal information under one or more of the following lawful bases:
Your consent.
Performance of a contract.
Legitimate business interests.
Compliance with legal obligations.
5. Sharing Your Information
We do not sell your personal information.
We may share information with:
Professional advisers.
Website hosting and technology providers.
Payment or accounting providers.
Regulatory or legal authorities where required by law.
All third parties are required to protect your information appropriately.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements.
7. Cookies
Our Website may use cookies and similar technologies to improve user experience and analyse Website performance.
You can manage cookie preferences through your browser settings.
8. Data Security
We implement appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.
While we strive to protect your information, no online transmission can be guaranteed as completely secure.
9. Your Rights
Under UK data protection legislation, you may have the right to:
Access your personal information.
Correct inaccurate information.
Request deletion of your information.
Restrict processing.
Object to processing.
Request data portability.
Withdraw consent where applicable.
To exercise these rights, please contact us.
10. Third-Party Websites
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be published on this page with an updated revision date.
12. Contact & Complaints
If you have concerns regarding how we process your personal information, please contact us first.
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your data protection rights have been breached.